Report an Issue
If you need to report an issue following your gas, electrical or smoke alarm safety check, complete the short form below to log your request or call our team directly.
Report An Issue
Emergency?
For emergencies such as gas leaks, electrical hazards or flooding:
Evacuate the property if necessary
Leave the building and move to a safe distance away before making any calls
Call 000 if there is immediate danger
Call emergency services on 000 if the situation is life-threatening
Call us on 1300 818 138
Our emergency response team is available 24/7 for urgent non-life threatening situations
Frequently Asked Questions
Who is responsible for smoke alarms in a rental property?
Smoke alarms in a rental property are the responsibility of your Residential Rental Provider.
They must arrange annual smoke alarm checks to test and replace any faulty alarms.
As a renter it is important that you do not tamper with any smoke alarms, and if the troubleshooting tips below do not solve a beeping smoke alarm you need to report it to Taskforce to be resolved.
Why is my smoke alarm beeping?
Modern smoke alarms are very reliable, however there are some environments that can still cause them to go off for no apparent reason.
These can be obvious such as burning toast, opening a hot oven or burning incense sticks, but other reasons include use of air-fresheners, aerosols, high humidity levels in a room and even small insects getting into the alarm.
A beeping smoke alarm also indicates that the battery needs replacing so if there are none of the factors above present then you should report the issue to Taskforce.
Is your smoke alarm still beeping?
If your smoke alarm still beeps intermittently this could mean that the battery is going flat and needs replacing.
Click the button to log your request and we will arrange installation of a new smoke alarm.